This Privacy Policy is effective as of August 1, 2023
1. Registration Data: We collect your first and last name, and email address.
2. Credentials: We collect passwords, password hints, and similar security information used for authentication and account access.
3. Payment Information: We collect your data necessary to process your payment if you make purchases, such as your payment instrument number (credit card number), the security code associated with your payment instrument, and the card holder name.
4. Brand Information: We collect your brand data necessary to provide you with purchased SaaS Services including name, website, phone number, niche, target audience details, offer, SaaS Services, unique selling points, objections, and rebuts.
5. Download Activity: We collect information regarding your downloading history, including downloaded data type and quantity.
6. Date and Time of User Activity: Date and time information are collected to process billing cycles, manage user credits, and supply notifications on completed downloads.
The information we learn from our customers helps us to personalize and continually improve your Agency Assets experience. Here are the types of information we collect
1. Information You Provide to Us:We receive and store any information you enter on our website or give us in any other way. You can choose to not provide certain information, but then you might not be able to take advantage of many of our features and SaaS Services. We use the information you provide for such purposes as responding to your requests, customizing your experience, improving our SaaS Services and platform, and communicating with you.
2. Automatic Information: We receive and store certain types of information whenever you interact with us. For example like many sites we use “Cookies,” and we obtain certain types of information when your web browser accesses agencyassets.douglasjames.ai or advertisements or other content served by or on behalf of Agency Assets or other associated Websites.
3. Mobile: When you download or use apps created by Agency Assets or our associated partners, we may receive information about your location and mobile device, including a unique identifier for your device. We may use this information to provide you with location-based SaaS Services, such as advertising search results, and other personalized content. Most mobile devices allow you to turn off location SaaS Services.
4. Email Communications: To help us make email from Agency Assets more useful and interesting, we often receive a confirmation when you open email from Agency Assets if your computer supports such capabilities. We also compare customer lists in an attempt to avoid unnecessary communication with our customers. If you do not want to receive e-mail or other mail from us you will always be able to opt-out or unsubscribe via instructions within the communications.
5. Information from Other Sources: We might receive information about you from other sources and add it to our account information.
1. To debug, or cap the frequency of messages
2. Analyze use of the SaaS Services to understand, develop and improve our SaaS Services. Such as determining what content is most popular, which browsers are most used, and how long users spend on specific SaaS Services and Functionalities
3. Otherwise support the internal operations of the SaaS Services
4. Provide you with notifications pursuant to our legal obligations, including in the case of a data incident.
5. Provide you with SaaS Service and customer SaaS Service report messages.
If you are signed in to Agency Assets, cookies help us show you the right information and personalized experience according to your user preferences.
We use cookies to enable and support our security features, and to help us detect malicious activity and violations of our user agreement
Cookies can tell us which language you prefer and what your communications preferences are. They can help you fill out forms on Agency Assets more easily. They also provide you with features, insights, and customized content.
We may use cookies to show you relevant advertising both on and off the Agency Assets site. We may also use a cookie to learn whether someone who saw an ad later visited and took an action (e.g. made a purchase) on the advertiser’s site. Similarly our partners may use a cookie to determine whether we’ve shown an ad and how it performed, or provide us with information about how you interact with ads. We may also work with a partner to show you and ad on or off Agency Assets, as after you’ve visited a partner’s site or application.
Agency Assets uses certain trusted third parties (for example providers of customer support and IT SaaS Services) to help us provide, improve, protect, and promote our SaaS Services. These third parties will access your information only to perform tasks on our behalf in compliance with this Privacy Policy, and we’ll remain responsible for their handling of your information per our instructions. Opt-In information will not be shared with unauthorized third parties.
Cancellation or Deactivation of Accounts: If you would like to request the cancellation or deactivation of your account, you should contact our Customer Support team for assistance. Cancellation or deactivation of your account does not ensure complete or comprehensive removal of the content or information you may have posted, downloaded, or otherwise made available publicly on the SaaS Service while you were registered as a user. You should also contact our Customer Support team to request deactivation of an account or profile you believe is fake or otherwise unauthorized.
How Long We Use Personal Data For: We will not keep your personal data longer than necessary, how long this is depends on several factors, including (1) why the data initially was collected (2) how old the data is (3) whether there is a legal or regulatory reason for us to keep it and (4) whether we need it to protect us or you.
We may send you SaaS Service and administrative emails and messages. We may also contact you to inform you about changes in our SaaS Services, our SaaS Service offerings, and important SaaS Service related notices, such as security and fraud notices. These emails and messages are considered part of our SaaS Services and you may not opt-out of these.
Alternately, we may send you emails and or messages about new product features or other news about our SaaS Service. You can opt-out of these at any time
Opting-Out of Optional Communications: There are several ways to stop these messages from us.
1. Click the “unsubscribe” link in any email communication to stop receiving emails from a particular division.
2. Text STOP to (970) 404-4312 to stop receiving texts.
3. Write to our Customer Support team.
Please note you may continue to receive communications for a short period after changing your preferences while our systems are fully updated.
As we continue to develop our Business and SaaS Service, we may be involved in a reorganization, merger, acquisition, or sale of our assets. Your information may be transferred as a part of that deal. Will notify you (for example, via a message or email associated with your account) of any such deal and out your choices in the event. Customer information remains subject to promises made in any pre-existing Privacy Notice (unless the customer consents otherwise). If all of Agency Asstes or a substantial amount of its assets are acquired, customer information will be one of the assets transferred.
The following describes how we handle data for individuals under the age of 18 (“minors”) as required by U.S. law.
1. To comply with the Children’s Online Privacy Protections Act (COPPA) that helps protect minors on the internet. Under these policies we require user verification that they are at least 18 years of age or that parental consent is supplied.
2. Our SaaS Services are not designed for and are not marketed to people under the age of 18 (“minors”). We do not knowingly collect or ask for information from minors. We do not knowingly allow minors to use our SaaS Service. If you are a minor, please do not use our SaaS Services or send us your information.
3. We delete information that we learn is collected from a minor without verified parental consent. Please contact us using douglasjames@support.agencyassets.ai if you believe we might have information from or about a minor.
4. We do not offer different account types. Accounts that have parental consent will have access to the same SaaS Services. If consent by a legal guardian, or confirmation of a minimum age of 18 is not provided a minor will not have access to our SaaS Service.
Questions, comments, and requests regarding this notice or the information that we collect from you are welcomed and should be addressed to our Customer Support team via douglasjames@support.agencyassets.ai.